ShopStart Support
Give partner support the full context.
Use this path for Dealer Portal access, attributed shops, activations, statements, or account issues. The ticket reference keeps follow-up tied to one case.
1
Identify the partner and shopInclude the dealer company and affected shop or activation reference.
2
Describe action and resultState the exact screen, step, message, and expected result.
3
Keep secrets outNever submit passwords, API keys, card numbers, or payment credentials.